Terms of service
Overview
Welcome to [Your Store Name] (“we”, “us”, “our”). We operate this website and online store, including all related information, content, features, tools, products and services (together, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [insert link]. Please read them carefully. If you do not agree, you should not use or access our Services.
1. Access & Accounts
To use our Services you must be at least the age of majority in your state or territory of residence, or have parental consent. You agree to provide current, complete, and accurate account information and to keep your login details secure.
2. Our Products
We aim to display products accurately, but colours, textures or packaging may appear differently on your screen. Product descriptions and availability may change without notice. We may discontinue or limit items at our discretion.
3. Orders
Placing an order is an offer to purchase. Orders are accepted once payment has been processed and confirmed. We may decline or cancel any order at our discretion. If so, we’ll notify you using the contact details provided.
Purchases are for personal use only and subject to our Refund Policy [insert link].
4. Prices & Billing
All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated. Prices, discounts and promotions are subject to change without notice.
You agree to provide accurate billing and payment details. By submitting an order, you warrant that you are authorised to use the chosen payment method.
5. Shipping & Delivery
We ship Australia-wide and to select international locations. Delivery times are estimates only and delays may occur outside our control. Title and risk of loss transfer to you once we provide the goods to the carrier.
6. Returns, Refunds & Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your rights under the ACL, we may also offer change-of-mind returns in accordance with our Refund Policy [insert link].
7. Intellectual Property
All text, images, graphics, trademarks, and other content on the Services are owned by us or our licensors. You may not copy, reproduce, or exploit them without prior written consent.
8. Third-Party Services & Links
Our Services may include tools or links provided by third parties. These are provided “as is” and we are not responsible for their content or performance. Please review third-party terms and privacy policies before use.
9. Shopify Relationship
Our store is powered by Shopify, but purchases are made directly with [Your Store Name]. Shopify is not responsible for your transactions.
10. Limitation of Liability
Except as required under the ACL, we are not liable for any indirect, incidental or consequential loss arising from your use of our Services or products.
11. Governing Law
These Terms are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of that state and the Commonwealth of Australia.
12. Changes to Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page. Continued use of our Services after changes are posted constitutes your acceptance of those changes.
13. Contact Information
Questions about these Terms of Service should be sent to:
ORIENTAL TEA BATH
Email: hello@orientalteabath.com
Business Address: PO 48 Keilor 3036 VIC